Managed IT Services
Explore our Premier Managed IT Services
IT should enable your business to grow, not slow it down. As one of the top managed IT support service providers, ComuTech helps you gain and maintain an unfair competitive advantage by managing the technology essential to the success of your business. Our Managed IT services are tailored to meet your needs, from employee endpoint management solutions to full management of your complex IT infrastructure. No IT system is perfect – at some point, your essential hardware and software will fail. But steps can be taken to proactively prevent and quickly fix the significant productivity reductions and frustrations that come from surprise breakdowns. Through our Managed Services, we offer monitoring, maintenance, risk assessments, and emergency support to limit the business cost of predictable and inevitable IT failures. Let ComuTech provide you with industry-leading IT management services
IT Helpdesk
Our experts work smoothly with our client’s team to offer high-quality business IT support desk and remote network monitoring services – every hour of every day. Much more than a traditional support desk, ComuTech’s IT service desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT service desk services are available 24x7x365 via phone, email, webchat, or our secure web portal.
Information Security
At ComuTech we understand how to secure data, devices, and applications without restricting productivity or flexibility in the workplace. Our Endpoint Security Services protect the user and enable the user. From encryption and device hardening to authentication and patching, we enable organizations to secure the endpoint – whether it’s wired, wireless, on-premise, or off-premise. Our comprehensive risk methodology for managed Cybersecurity services gives customers the ability to safeguard their environments and critical business data. This includes continuous threat detection and response, and leading vulnerability management, through a next-generation approach that integrates security strategy, assessments, and remediation, and aligns all of these with the full suite of our Strategic IT Infrastructure and Cybersecurity Services.
Workstation Maintenance
IT infrastructure plays a critical role in the daily operations of any business. Our regular proactive Workstation Maintenance is part of our Managed IT Support service and improves the efficiency and reliability of client IT environments by preventing system downtime and improving business productivity. Our on-site services can be scheduled at a convenient time for you without disrupting your operations. Proper maintenance can keep your service costs down and can increase the lifespan of your equipment.
Software Management
At ComuTech our advanced field service management platform lets service companies digitize entire aspects of their day-to-day operations to raise efficiency and lower costs. This helps businesses support, improve, and automate their processes. Such software assists in eliminating errors, completing business tasks, and reporting activities and increases overall efficiency and effectiveness.
IT Infrastructure Management
ComuTech offers complete and co-managed IT Infrastructure Management Services designed to enhance the performance of existing systems, simplify data replication and protection, and optimize your infrastructure investments and costs to help you maintain a competitive advantage. We take responsibility for continuously monitoring, supporting, and optimizing your IT infrastructure or its parts such as networks, onsite data centers, and cloud solutions. We adhere to a multi-tiered approach to collaboration with your IT team and adjust it by taking into account your business situation, objectives, and requirements. Due to our approach, the activities needed to maintain your IT infrastructure become less time-consuming and more cost-effective allowing you to stay within budget and focus on your key business operations.
Cloud Computing & Backup
As one of the leading cloud-managed service providers, we partner with you to understand your environment and requirements. Our team can help you develop a strategy that works for your organization. We’re ready to help you design, build, deploy, and drive the right cloud solution that aligns with your needs. Our Cloud Computing Services include public, private, and hybrid cloud deployment models all designed to address immediate business needs while providing a flexible, scalable, and predictable platform that can change and grow with your business. Our Cloud Backup Services take the difficulty out of configuring and managing redundancies in complex infrastructures to deliver a truly flexible and reliable solution that meets your budget, security, and compliance needs. This allows for multi-site file sharing, long-term file retention, and rapid retrieval, all of which allow businesses to scale their storage on an as-needed basis while maintaining access to their file directories from anywhere in the world.
Cloud Infrastructure
ComuTech’s Cloud Infrastructure Services (CIS) provide reliable, efficient, and proven cloud and digital infrastructure services to our clients. We primarily focus on next-generation technology enablement, automation, intent-driven IT, tool-based service delivery, and operational excellence. At ComuTech, we deliver an enterprise cloud solution to transform our clients’ existing data center into a web-scale, hyper-converged infrastructure, built for virtualization and cloud environments. Our Cloud Infrastructure Services helps deliver a customized business-ready plan that integrates infrastructure and platform strategy, increased security and cyber resilience, and management models.
Managed Wireless Solutions
At ComuTech we help businesses design, install and maintain high-performing wireless networks to support not only current but also future user needs. Our Wi-Fi design, site survey, and troubleshooting solutions create fast, reliable Wi-Fi networks that businesses can trust for their mission-critical wireless needs by certifying networks are optimized using the RIGHT number of access points, positioned in the RIGHT locations, and with the RIGHT configurations to deliver awesome Wi-Fi every day.
Mobile Device Management
Mobile device management (MDM) protects your company from insecure phone activity and internal data breaches. Implementing mobile device management security involves deploying, securing, monitoring integrating, and managing mobile devices like cell phones, tablets, and computers. Essentially, MDM empowers your business to operate effectively by aligning your employee’s activity with corporate policies. From data organization and segregation to keeping emails and documents secure, mobile device management software will protect your company’s intellectual property
Enterprise Mobility Management
At ComuTech we provide an Enterprise Mobility Management (EMM) solution that gives you visibility and control over where your business-critical mobile devices are, what they’re doing, how they’re performing, and what security or compliance risks they’re facing. Our EMM solution simplifies device management and configuration, helps initiate enrollment requests, distributes apps and documents, and enables greater collaboration. Deploy apps to smartphones. Enroll and provision new tablets in the field. Track the location of devices. Identify and neutralize security risks to the Internet of Things (IoT) endpoints. Protect critical data stored on mobile devices. Minimize device downtime so field workers stay productive. It’s the EMM solution designed for any device, any form factor, any operating system (OS), and any mobile requirements of your business.
Remote Monitoring & Management
It’s not only frustrating when critical IT infrastructure fails, but it can also be quite expensive – from both a productivity loss and repair cost perspective. With our Remote Monitoring and Management Services, we’ll proactively prevent network and other infrastructure-level problems through a tailored combination of active and passive health reporting, routine maintenance, and risk assessment and advisement to keep your IT systems performing optimally 24/7.
Emergency IT Support
When your critical business systems fail, a quick and effective response is a must to minimize costly downtime. At ComuTech we understand that when networks, essential business applications, or infrastructure-level hardware outages occur, businesses can grind to a halt – which is why we’re ready to apply our technical expertise to rapidly diagnose, patch, and ultimately fix emergency failures to get you back up and running ASAP. Unlike so many other IT support services, ComuTech offers fully customizable solutions and scalable services, ensuring you get the attention and service you require.
Data Storage Management
We help organizations extract greater business value from their data by maximizing availability, quality, and integrity. We consolidate storage platforms. We simplify backup processes. We accelerate recovery. And we enable analytics. Our Data and Storage Management Services enable organizations to cope with greater data velocity, volume, and variety. We help to protect and manage data at the Core, so they can enable users at the Edge. At ComuTech, we take a holistic approach to data. We don’t just look at the storage infrastructure, we look at how our customers create, share and store data. With ComuTech’s Data and Storage Management Services, CIOs can ensure data remains the lifeblood of the business, driving greater growth, digitalization, and competitive advantage.
Data Backup & Recovery
Enterprise data is anything but uniform – which is why your data protection, backup, and recovery systems need to cover the full range of sources, file types, and backup modes. From snapshots to streaming, we create a unified backup and recovery system to automate data protection, secure your data against worst-case scenarios, and give you a single point of management for all your data – no matter where it’s located. Multi-site configurations provide the highest levels of redundancy, facilitate quick restoration as needed, and enable you to replicate existing infrastructure across locations.
Data Retention & Compliance
At ComuTech we understand the real value of data is what you can do with it– which is why we make it easier to index, archive, and search for the information your company needs to get business done and turn your retained data into a strategic asset. We help protect your business by allowing you to rapidly respond to regulatory compliance and legal discovery requests through proper user-defined retention policies, classification, and storage that saves only the data you truly need and enables quick retrieval as necessary. Our Data Retention and Compliance Services aim to reduce the cost, complexity, and risk of storing massive volumes of data while enabling your business to operate at peak performance.
IT Procurement
ComuTech’s IT procurement services provide product recommendations, accurate specifications, logistics, ordering, installation, and returns. We know IT procurement is about much more than just finding the lowest cost option. You need a supplier who is impartial, interested in your long-term success, has strong vendor relationships, and will balance cost against quality. Utilize our IT procurement services for subscription and license renewal coordination. We work with industry-leading hardware and software manufacturers to provide our clients with quality products. We’ll handle your complete procurement process, from consultation right through to product supply assisting with configuration, installation and ongoing IT support if required
Data Center Management
ComuTech offers data center management services by assessing existing data center infrastructure and we render solutions that support mission-critical environments. We provide a range of services to reduce the cost of IT infrastructure and create highly efficient IT that flexes with business demand. Using the most comprehensive automation solution, we monitor and administer the data centers integrated with service management tools. We proactively reduce complexity and increase the efficiency of the systems by handling backup and monitoring functions, centralizing control, active directory services, automating routine maintenance tasks, antivirus endpoint protection, and so forth to manage the resources and meet challenges.
Data Center Hosting
Evolving technologies, new applications, data growth, and business expansion require your enterprise data center strategy to remain fluid. More than ever before, companies are seeking flexible and scalable data center solutions to meet their evolving needs and to free up capital and operating resources. Host your infrastructure in our data centers for optimal performance, uptime, and 24×7 support. We deal exclusively in top-end servers. We ensure our equipment is high-powered, ultra-reliable, and expertly tuned and monitored by our team of engineers 24/7/365. We store our servers in high-end data centers so you can be sure your data is safe, secure, and accessible to you and your visitors when you need it.
Custom PC Design
Backed by many years of experience building hardware and software, our team at ComuTech specializes in developing custom computer systems. We are dedicated to providing computer and gaming enthusiasts with the most cutting-edge parts and technology the computer gaming industry has to offer. Our products and services allow customers to completely tailor PC systems to meet their unique wants and needs. We provide hardware, software, and services such as maintenance, upgrades, and repairs to anyone looking to enhance their PC.